Privacy policy

Last Updated: 01 June 2025

At PakEStore, we respect and protect your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website.

By using PakEStore, you agree to the practices described in this policy.

1. Information We Collect

When you visit or place an order on PakEStore, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order details and purchase history

  • IP address, browser type, and device information (for security and analytics)

2. How We Use Your Information

Your information is used strictly for business purposes, including:

  • Processing and confirming orders

  • Shipping and delivery coordination

  • Customer support and after-sales service

  • Order updates via WhatsApp, SMS, or email

  • Fraud prevention and security verification

  • Improving our website, services, and customer experience

3. Information Sharing & Disclosure

PakEStore does not sell, rent, or trade your personal information.

We may share limited information only with:

  • Courier and logistics partners (for delivery purposes)

  • Payment service providers (for secure transactions)

  • Legal authorities, if required by law

All third parties are required to keep your information confidential.

4. Data Security

  • We implement reasonable security measures to protect your personal data.

  • Access to customer information is restricted to authorized personnel only.

  • While we take strong precautions, no online transmission is 100% secure, and PakEStore cannot guarantee absolute security.

5. Cookies & Tracking Technologies

PakEStore may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Personalize user experience

You can disable cookies in your browser settings, though some features may not function properly.

6. Customer Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your data (subject to legal or operational requirements)

To exercise these rights, contact us using the details below.

7. Third-Party Links

PakEStore may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

8. Policy Updates

PakEStore reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📞 WhatsApp: 0326-2281245
📧 Email: pakestore.online@gmail.com